At Ayurrakshaonline.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return the product, and we will process a refund under the following terms:

Eligibility for Return:

• Products must be returned within 7 days of receipt.
• The product must be unused, unopened, and in its original packaging with all labels and seals intact.
• Health supplements and consumable products are non-returnable once the seal is broken due to safety and hygiene concerns.

Non-Returnable Items:

• Opened or used health supplements.
• Products damaged due to mishandling.
• Items bought on clearance sale.

Return Process:

• Email us at orders@vprimecorp.in with your order number and reason for return.
• We will arrange for the return pick-up, or you can send the product back to us at the provided address.

Return Shipping Charges:

• The return shipping cost will be borne by the customer unless the product is defective or incorrectly shipped.

Refund Process:

• Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed within 7-10 business days.

Refund Mode:

• Refunds will be credited to the original payment method.
• For COD orders, refunds will be processed through bank transfer, and you will need to provide your bank details.

Refund Deductions:

• Shipping charges (if applicable) are non-refundable.
• If the return is due to a defective product or incorrect shipment, a full refund, including shipping charges, will be issued.

Refund Delays: If you haven’t received your refund within the stated period, please check with your bank or payment provider. For further assistance, contact us at orders@vprimecorp.in.